A: Start by filling your tank with 50/50 car antifreeze. Turn both system and hot water switch to on. Make sure there is flow inside the tank, should resemble the flow of water coming from a spring. When you see this turn thermostat to on and turn temperature up until the fans start. Check for flow again, if you don’t see movement turn the thermostat off and redo the first steps. Starting the vehicles engine will help the flow, as the voltage to the coolant is much higher. When you see flow you can now start the furnace making sure to check level in the tank and re-tighten the radiator cap when finished.

A: We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

A: Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

A: It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

A: We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

You can contact us through our contact page! We will be happy to assist you.